How do returns work?

When you shop with BlackCart, you'll always enjoy the most pain-free return policy ever.

Try all of your picks in the comfort of your home for 5 days, counting from the day that they're delivered. We won't ask you to pay upfront.

For anything you want to return, schedule a free pickup and we'll take care of the rest. No hassle, no fees, no problem. Whatever the case, you only pay for items that you've tried on and keep!

Here's how it works: 

  1. During the 5-day Try period, go to your return portal and select 'keep' or 'return' for each item.
  2. Print or use the provided pre-paid return shipping label to package your return box.
  3. Request a free pickup for a friendly BlackCart or USPS courier to come and collect your return.

Please note, if we don’t receive the items you said you would return, we’ll assume you’ve kept them and we’ll charge you for the items.