BlackCart Help Center
Orders & Shipping
- How do I place an order?
- How many items can I try at once?
- Does using BlackCart affect my credit score?
- Can I order makeup, bags, non-apparel items?
- Can I order final-sale or pre-order items?
- Can I use a gift card or a retailer card?
- How do returns work?
- Are returns free?
- How long do I have to try the clothes at home?
- Do I need to keep any of the packaging?
- Can I extend the 5-day Try period?
- Can I still return items that I've been charged for?
Payment, Security, and Fraud
- Can I use a pre-paid, virtual, or temporary credit card?
- Can I use a credit card that's not under my name?
- What happens if my payment is declined?
- Why am I being asked to provide a deposit?
- Why am I being asked to verify my account?
- Why is there an "authorization" charge on my statement?